To view the credits for reimbursements in your Seller Central account, you can access the Reimbursements report and Payments report. Here are the steps to follow:
Reimbursements Report: Go to "Reports" > "Fulfillment" in Seller Central. On the left-hand side of the page, look for the "Reimbursements" report. You can view the report online or download it to your computer to open with Excel. In the report, you can identify our reimbursements by the reimbursement ID and case ID, which are included in the report we sent you along with the invoice.
Payments Report: To see the reimbursements reflected in your settlement statement, go to "Reports" > "Payments" > "Transaction view" in Seller Central. Filter by Transaction Type "Other". You will then be able to see the "FBA Inventory Reimbursement" transactions.
If you need further assistance or have any questions about these reports, please do not hesitate to contact us. We are always here to help.
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